Does the caller know they're talking to a computer?

The product is called AI Chauffeur, and the name says what it is. What the caller notices is the call itself: the phone gets answered, the trip gets taken, a price gets quoted and the trip gets booked.

Set up for your company, it answers in your company name, takes the whole reservation and quotes from your rate sheet. Answers every call. Quotes your rates. Books the trip. Here is what the caller goes through.

1. The phone is answered in your company name.
2. The caller says what they need. It keeps what the caller already said and asks only for what is missing.
3. It takes the whole trip: date, time, pickup, extra stops, drop-off, passengers, bags, flight number, child seats, gate codes, and meet-and-greet or curbside.
4. It picks the vehicle from your fleet list that fits the passengers and the bags.
5. It quotes from your rate sheet. A price that is not on the sheet is flagged for dispatch, never made up.
6. It reads the trip back and books it.

A caller who would rather talk to a person can ask. It puts the caller through to your team. The same goes for a question it can't answer. It does not guess, and it does not bluff its way through.

What matters to most callers is simple. Did the phone get answered? Did I get a price? Is my trip booked? That is what it is built to answer. A call that goes to voicemail often ends with the caller trying the next company. An answered call can end with a booked trip.

Nothing about the call is hidden from you either. Right after the call, your dispatcher has the trip sheet, the recording and the transcript. You can play any call and hear exactly what was said, word for word.

What stays with your team: Your team handles dispatch, trip changes, cancellations and payment. Your dispatcher assigns the car and the chauffeur. AI Chauffeur does not dispatch. Calls about a trip already on the books are taken as a message and sent to dispatch right away.