Straight answers
- Can it handle airport pickups with flight numbers?
Yes. AI Chauffeur takes the whole airport pickup, flight number included, and the flight number goes on the trip sheet for dispatch.
- Can it pick the right vehicle for the number of bags?
Yes. AI Chauffeur picks the vehicle from your own fleet list that fits the passengers and the bags. If nothing fits, it flags the trip for dispatch.
- Does it answer the phone at 3 AM?
Yes. AI Chauffeur answers every call in your company name, quotes from your rate sheet and books the trip, at 3 AM the same as at 3 PM.
- Does it quote prices?
Yes. Set up for your company, AI Chauffeur quotes from your rate sheet, by vehicle and time of day, in your service area. A trip your rates don't cover goes to your dispatcher to quote.
- Does it work with my booking software?
Yes. It works with Limo Anywhere, FASTTRAK, Moovs, Livery Coach, GNet, Hudson, SantaCruz (GroundWidgets), LimoExpress, A to Z Dispatch and RideBits. Connected at setup.
- Does the caller know they're talking to a computer?
The name says what it is. AI Chauffeur answers in your company name, books the trip, and puts the caller through to your team when they ask for a person.
- How fast is a booking call?
As fast as the caller. AI Chauffeur keeps what the caller says first, asks only for what is missing, quotes from your rate sheet and books the trip.
- What does dispatch actually get after a call?
Right after the call, your dispatcher has the trip sheet, the recording and the transcript. A call about a trip already booked is sent to dispatch as a message right away.
- What happens if it doesn't understand a name or an address?
It asks once more. If the name or address is still unclear, AI Chauffeur flags it for dispatch instead of guessing, and the recording comes along.
- What happens when a caller wants to change or cancel a trip?
AI Chauffeur takes the message and sends it to dispatch right away. It never changes or cancels a trip itself. Your team makes the change.
- What if the caller has a question it can't answer?
It does not guess. AI Chauffeur puts the caller through to your team, and a price that is not on your rate sheet is flagged for dispatch, never made up.
