AVA works beside FASTTRAK.
Yes — AVA works beside FASTTRAK. It answers every line at once, captures the whole trip, and hands a complete ticket to the dispatcher, who confirms it in FASTTRAK. A partner API integration is scoped during setup and built around your account, not bolted on afterwards.
Last updated 7 August 2026
Partner API integration, scoped during setup.
That is the honest status and it is the same one printed in the integration status table. Scoped means a real conversation about what your FASTTRAK account supports, what your fleet needs, and what the connection would have to do — held before anyone commits to building it, not after.
What is not in question is the part in front of it. AVA answers your dispatch line from day one and delivers a completed trip ticket to whoever is on dispatch, in the inbox or channel your team already watches. That is included in every setup and depends on nothing at the FASTTRAK end.
Nobody's line waits on connection work. That is why the ticket comes first and the integration is scoped underneath it.
More cars means more calls that are not simple.
A two-car operator gets one kind of call. A fleet running corporate accounts gets a different one, and it is rarely a passenger booking their own ride. It is an assistant three time zones away, a travel desk with a cost centre to quote against, or a road-show coordinator with six stops and a flight at the end of it.
Those calls are the ones that cost the most to fumble and the ones a rushed intake fumbles first — the booker's name gets taken and the passenger's does not, the account never makes it onto the ticket, and dispatch spends the afternoon calling back to ask.
Corporate accounts
AVA takes the account or company name as spoken and puts it at the top of the ticket, so dispatch can match it to the corporate profile you already keep instead of guessing from a phone number.
Bookers who never ride
Caller and passenger are two different people on most corporate calls. AVA takes both, and takes a callback number for the person who actually needs to be reached when a flight moves.
Multi-stop days
A road show is one booking with a list in it. The stops come down in order, with the timing the caller gave for each, rather than collapsing into a pickup and a dropoff.
Farm-in and farm-out
AVA does not make that call and does not send work anywhere. It puts the complete trip in front of your team early enough that they can make the decision while there is still time to make it.
Every line at once
Three callers at 4 PM on a Thursday get three intakes at 4 PM on a Thursday. No hold queue, no call-back queue, and nothing deciding which caller mattered more.
Your rate rules
Quote ranges come from the rate rules configured for your account during setup. Until those are configured, AVA captures the trip and leaves the number to your team rather than inventing one.
What AVA asks for, and what it does with the answer.
The corporate call has more moving parts than a night out, and this is the whole list. Anything AVA is not certain of gets read back before the call ends.
| Detail | What AVA does with it |
|---|---|
| Account or company | Taken as spoken and set at the top of the ticket, so dispatch can match it to the corporate profile on your account rather than working it out from the caller ID. |
| Booker and passenger | Captured as two separate people when they are two separate people, because on a corporate call they usually are. |
| Reference or cost centre | Recorded verbatim when the caller offers one. AVA does not invent a format for it, and it does not decide whether your accounts team needs it. |
| Stops, in order | Written down as a sequence with the timing given for each, so a six-stop road show arrives as a road show and not as one pickup with a note. |
| Vehicle class and count | Taken in your own class names, including a second or third car when the party does not fit one. |
| Flight number and terminal | Taken and read back before the call ends, so dispatch can watch the flight instead of watching the clock. |
| Farm-out signal | Nothing is decided. If the caller says the date is outside your area or your fleet is committed, the ticket says so plainly and your team makes the call. |
| Callback number | Taken for whoever actually needs to be reached, which on a corporate booking is often not the passenger. |
Which of those your operation treats as required, and what a missing one should do, is decided on your setup call. The field-by-field version of the standard ticket is written out on the Limo Anywhere page and it is the same ticket here.
A road show, taken in one call.
An executive assistant calling from out of state, booking for somebody else, with three stops and a flight at the end. This is the call that takes eleven minutes and a callback when it is done badly.
Eight fields, one call, nobody on hold. What your dispatcher does with it after that is the same thing they do today — confirm the trip, assign the cars, and decide whether any of it goes out to an affiliate.
Call it as a booker. Not as a passenger.
Dial the line and book for somebody else, the way your corporate callers do. Give it two stops and a flight. Then look at what came back and decide whether your team would have taken it down that cleanly at 4 PM on a Thursday.
Questions operators actually ask.
We run a bigger fleet with account managers. Does AVA fit that?
What actually gets scoped during the FASTTRAK setup call?
Does AVA farm work in or out on its own?
How does AVA handle a corporate booker who is not the passenger?
AI Chauffeur is not affiliated with or endorsed by FASTTRAK.
