Privacy Policy
What we collect, why we keep it, how the automated call and the text messages work, and how to make them stop. Plain English. No maze.
1. Who we are
AI Chauffeur ("we," "us," "our") builds AVA, an AI phone agent that answers the line for chauffeured transportation operators. This page tells you what we take in, what we do with it, and how to make it stop. If any of it is unclear, call (414) 775-0019 and ask.
2. What we collect
- Your contact details — first name and cell phone number, when you use the "AVA calls you" form or ask for a setup call. We also store the page you were on and the date and time you gave permission.
- What the call captures — when you talk to AVA, it writes down the same things it would take from a passenger. That means pickup, dropoff, date and time, vehicle class, passenger and bag count, flight details, and any notes. It comes back as a trip ticket.
- Call recordings and transcripts — we keep the audio and the written transcript of calls with AVA.
- Text messages — the texts you send us, the ones we send you, and whether they went through.
- How you use the site — pages viewed, time on page, browser, and device.
- Billing details — handled by an outside payment processor. We never see or store your full card number.
3. Automated calls and text messages
This is the part most people want in writing, so it sits near the top.
Type your cell number into the "AVA calls you" form and tick the box. That is you asking us to place an automated phone call to that number. AVA makes the call, not a person. You may also get follow-up text messages from us about that call and about setting up a line for your own operation.
What ticking the box covers
For the number you typed, ticking the box means:
- AVA may call that number with an automated call.
- We may text that number about the call and about your setup.
- It covers that number and that submission only. Enter a different number later and you tick the box again.
Saying yes is not a condition of buying anything. You can call (414) 775-0019 and hear AVA answer without giving us your number at all. You can also take the permission back at any time — see below.
How often we text
Message frequency varies. It depends on what we are talking about — an answer to your question, a note about a setup date. There is no fixed schedule, and we do not run a mass promotional list. Message and data rates may apply.
STOP and HELP
- Reply STOP to any text from us and the texts stop. You get one short message telling you it worked, then nothing more.
- Reply HELP to any text and you get our contact details back.
- Want to start again later? Reply START, or just call us.
How to stop the calls
Tell AVA on the call, reply STOP to a text, or call (414) 775-0019 and say you want off. We take the number out. We do not make you argue about it.
4. How we use it
- To place the call you asked for.
- To answer your questions and follow up while we scope your setup.
- To build and run your line if you go ahead.
- To make AVA better at handling calls.
- To send invoices and take payment.
- To follow the law when we have to.
5. We do not sell your information
We never sell or rent your personal information. We do not trade it, and we do not hand your phone number to anyone else so they can market to you. That holds for every number and every recording on this site.
6. Who we share it with
Only the companies that help us run the service, and only so they can do that job:
- The phone, AI, and hosting providers that carry and process the calls.
- Our scheduling and customer-record system.
- Our payment processor.
- Analytics tools that count site visits.
We also share information when the law requires it — a court order, a subpoena, or a valid government request. If the business is ever sold or merged, your information moves with it, and this policy still applies.
7. Call recording
Calls with AVA may be recorded for quality, transcription, and training. Callers are told at the start of the call, in line with state and federal law. If you do not want a call recorded, say so and it stops.
8. Cookies
We use cookies to count visits and see which pages work. You can turn cookies off in your browser. Some parts of the site may not work right if you do.
9. How long we keep it
- Contact details — for as long as we are talking, or as long as your account is open.
- Call recordings and transcripts — deleted after 90 days, unless your service agreement sets a different window.
- Text records and your permission stamp — kept while we need them to show what you agreed to and when.
Ask us to delete something sooner and we do it.
10. Deleting your information
Call (414) 775-0019 and ask. Depending on where you live, you can also ask us to:
- Show you what we hold about you.
- Correct it.
- Delete it.
- Stop sending you marketing.
We do not charge for this, and we do not make it hard.
11. Security
We use encryption in transit, access controls, and regular reviews. No system on the internet is perfectly safe, and we will not pretend otherwise.
12. Children
This service is for businesses. It is not aimed at anyone under 18, and we do not knowingly collect information from children.
13. Changes to this policy
If this policy changes, we update the date at the top of this page. Keep using the site after that and you accept the new version.
14. Contact us
- Phone — (414) 775-0019
- Email — dispatch@aichauffeur.ai
- Web — aichauffeur.ai
AI Chauffeur is a property of AI Voice Agency, built in Wisconsin and run for operators nationwide.