Does it replace my dispatcher?

No. AI Chauffeur does not replace your dispatcher. It answers the phone and takes the reservation, and your dispatcher still assigns the car and the chauffeur.

Here is how the work splits when it's set up for a company:

1. A caller rings your company. AI Chauffeur answers in your company name. You pick the coverage: 24/7, only after hours, or only the calls your office misses.
2. It takes the whole reservation: airport, hourly, point to point, extra stops, meet and greet or curbside, sedan to 56-passenger coach.
3. It quotes from your rate sheet, by vehicle and time of day, in your service area. A trip your rates don't cover goes to your dispatcher to quote. It never makes up a price.
4. It reads the trip back to the caller and books it.
5. Right after the call, your dispatcher has the trip sheet, the recording and the transcript. Your passenger is booked.
6. Your dispatcher assigns the car and the chauffeur.

So the short version is this. Answers the call. Quotes your rates. Books the trip. From there, the trip is in your dispatcher's hands.

Your dispatcher gets a trip sheet instead of a voicemail. Every detail the caller gave is on it, and the recording is there if anyone wants to hear the call again. A field the caller didn't give is marked as not taken on the call, so your dispatcher knows what to ask. When a caller needs a person, AI Chauffeur can put the caller through to your team.

A busy Friday night is a good example. Your dispatcher is moving cars around a late flight and two hourly jobs. The phone rings three times. AI Chauffeur takes those calls.

What stays with your team: everything after the booking. Your team handles dispatch, trip changes, cancellations and payment. Your dispatcher picks the car and picks the chauffeur.