Integration · Limo Anywhere

AVA works beside Limo Anywhere.

Yes — AVA works beside Limo Anywhere. It answers your line, takes the whole trip, and delivers a complete ticket to the person on dispatch, who confirms it in Limo Anywhere. Nothing is ripped out and nothing is migrated. Direct write-back is configured and verified against your own account before it is switched on.

Last updated 7 August 2026

What write-back means here

A connection built around your account.

AVA can create quote requests and reservation records in supported dispatch systems. Every connection is configured and tested around your account — service types, vehicle classes, rate rules, required fields, statuses, and approval workflow — before direct write-back is activated.

Read the middle of that sentence twice, because it is the part that matters. A connection that ignores your service types will file a wedding as an airport run. One that ignores your required fields will create a record your dispatcher has to reopen anyway. One that ignores your approval workflow will put a trip somewhere it has not been approved to be. Configuring those is the work, and it is why write-back is switched on after setup verification rather than on the first day.

Until it is switched on, delivery is a completed trip ticket to the person on dispatch — which is a whole product on its own, and the one most operators start with. The integration status table says where every other platform stands.

The connection ladder

Three rungs, and you can stop on any of them.

Nobody waits on integration work to start capturing calls. The rungs run in this order because the phone is worth answering on day one whether or not anything is connected yet.

Rung 1 · Day one
Shared inbox delivery. The completed ticket lands in the inbox or channel your team already watches. Nothing touches Limo Anywhere. Your dispatcher reads the ticket and enters the reservation the way they always have — with every detail already taken down, instead of a voicemail to replay.
Rung 2 · During setup
The connection is configured and tested. Your service types, vehicle classes, rate rules, required fields, statuses and approval workflow get matched to your account, then run against test trips until the records come out the shape your dispatcher expects. This is scoped on the setup call.
Rung 3 · After verification
Direct write-back is activated. Quote requests and reservation records are created for you. Your dispatcher still confirms every trip inside the approval workflow you already run — write-back changes where the record is created, not who says yes to it.
Staying on rung one
A legitimate answer, and a common one. If you would rather every record was keyed by a person who read the ticket first, say so on the setup call and nothing gets connected. The answering, the capture and the quoting all work the same.
The field map

Everything AVA takes down, and where it ends up.

Nine fields come off every call. The middle column is what your dispatcher reads on the ticket; the right-hand column is what happens to that field once write-back is configured for your account.

What AVA captures on a call, and where each field lands
Trip detailOn the trip ticketWith write-back configured
Pickup addressRoute block, first line, as the caller said it.The reservation's pickup location.
Dropoff addressRoute block, second line.The reservation's dropoff location.
Date and pickup timeHeader, with the day named so nobody mis-reads a date.The reservation date and pickup time.
Vehicle classVehicle line, in your own class names.The vehicle type, matched to the classes on your account.
Passenger countPassenger line.The reservation's passenger count.
Bag countPassenger line, beside the head count.The reservation's luggage count.
Flight number and terminalFlight line, read back to the caller before the call ends.The reservation's flight details.
Callback numberCaller block, at the top of the ticket.The contact number on the reservation.
Notes and special requestsNotes block, in the caller's own words.The reservation notes.

Scroll the table sideways for the write-back column.

Which of those are required, what a missing one should do, and which status a new record opens in are all decided on your setup call rather than assumed here. A quote range is captured too, and it comes from your configured rate rules — the sample below is illustrative only.

A worked example

A Friday night call, written up while it happens.

Not an airport run. This is the call that comes in at 6:40 PM on a Friday from somebody who has already tried two other operators and got voicemail at both.

Sample trip ticket · night out Captured
Inbound caller
Marisol T.
+1 (262) 555-0119 · Inbound
Trip type
Night out · round trip
Return pickup 11:30 PM
Pickup → dropoff
Brookfield residence → Downtown Milwaukee
Pickup time
7:15 PM
Friday
Vehicle
Stretch · 8 passenger
Passengers
6 · 0 bags
Quote range
$310–$375 est.
Illustrative sample
Status
Routed to dispatch
Dispatcher confirms
Sample ticket · the quote range is illustrative only · real ranges come from your own rate rules

On rung one your dispatcher reads that and keys the reservation. On rung three the record is already there and your dispatcher approves it. Either way the same person makes the same decision — they just stop typing the parts AVA already wrote down.

Hear it first

Bring a real trip. Then read the ticket.

Call the line and book something the way one of your customers would. Compare what comes back against what you would have had to key in by hand. That comparison is the whole pitch, and it takes four minutes.

Call (414) 775-0019 AVA answers. Hear it yourself.

Busy right now? Drop your cell and AVA calls you instead.

Book the setup call → Schedules the 20-minute setup call.
FAQ

Questions operators actually ask.

Do I have to migrate anything out of Limo Anywhere?
No. There is no export, no import, and no records to move. Your reservations, rates, accounts and history all stay exactly where they are. AVA arrives in front of the operation, on the phone line, and the first thing it changes is how many calls get answered — not where anything is stored.
What does AVA create in Limo Anywhere once write-back is on?
Quote requests and reservation records, on supported dispatch systems, once the connection has been configured and tested against your account. What a new record contains and which status it opens in are part of that configuration, so it comes out looking like the records your dispatcher already works with rather than a foreign object in the list.
Can I keep AVA on shared-inbox delivery and never turn write-back on?
Yes, and plenty of operators do. Ticket delivery is included in every setup and it is a complete way to run this. Say so on the setup call and no connection gets built. You can also start there and move later, because the ladder runs in that order for exactly this reason.
Could a trip go live without anyone looking at it?
No. Your dispatcher confirms every trip, on every rung of the ladder. Your approval workflow is one of the things configured and tested before write-back is switched on, so an automatically created record still has to pass through the same approval your operation uses today. AVA does not commit a vehicle and does not take payment.
Call (414) 775-0019 Book the setup call