How do I get the recording of a call?

You don't have to request it or dig for it. Right after the call, your dispatcher has the trip sheet, the recording and the transcript.

AI Chauffeur records every call. Answers the call. Quotes your rates. Books the trip. When the call ends, the recording and every word of the call go with the trip sheet, so the person who reads the trip can also hear it.

Here is how it works, step by step:

1. A caller rings your company number. AI Chauffeur answers in your company name.
2. It takes the whole reservation: pickup, drop-off, date and time, passengers, bags, the vehicle and the flight number for an airport trip.
3. It quotes from your rate sheet, by vehicle and time of day, in your service area. A trip your rates don't cover goes to your dispatcher to quote.
4. It reads the trip back and books it.
5. The call ends. Your dispatcher opens the trip sheet, and the recording and the transcript are right there with it.

Every call is recorded, not only the ones that end in a booking. If a caller ends the call early or only asks a question, the call is marked "no trip taken," and you still have the recording and the transcript. If a booking is missing something, like the number of passengers, the trip sheet says what is missing so your dispatcher knows what to ask.

Why it helps:

• Your dispatcher can play the call back when a detail looks off.
• You can hear exactly what the caller asked for before you assign the car.
• The transcript is there to read, so a gate code or a flight number is quick to find.
• You can check how the call went, word for word.

Set up for your company, AI Chauffeur works the hours you pick: 24/7, only after hours, or only the calls your office misses. Every one of those calls is recorded and written out the same way.

What stays with your team: your dispatcher assigns the car and the chauffeur. Your team handles dispatch, trip changes, cancellations and payment. AI Chauffeur takes the call and books the trip.