What happens on a weekend or holiday?

It answers the same way it does on a Tuesday. When AI Chauffeur is set up for a company to cover weekends and holidays, every call on those days is answered in your company name, and the trip is taken, quoted at your rates and booked.

Weekends and holidays are when a limo company's phone gets busy and the office is often closed or short on people. Weddings, proms, airport runs before a long weekend, New Year's Eve. Those calls do not wait for Monday. A caller who reaches voicemail may call the next company on the list.

Here is how it works on those days:

1. The call comes in on your company's line. AI Chauffeur answers in your company name.
2. It takes the whole reservation: airport, hourly, point to point, extra stops, meet and greet or curbside, sedan to 56-passenger coach.
3. It quotes from your rate sheet, by vehicle and time of day, in your service area. A trip your rates don't cover goes to your dispatcher to quote. It never makes up a price.
4. It reads the trip back to the caller and books it.
5. Right after the call, your dispatcher has the trip sheet, the recording and the transcript.

Answers the call. Quotes your rates. Books the trip. That is the job on a Saturday night, the same as on a weekday morning.

You pick the coverage. Some companies use AI Chauffeur 24/7. Some use it only after hours, which takes in nights, weekends and holidays. Some use it only for the calls the office misses. It answers many calls at the same time, whether 1 call or 100 calls hit at once, and each call gets its own trip sheet. When a caller needs a person, it can put the caller through to your team.

What stays with your team: your dispatcher assigns the car and the chauffeur. Your team handles dispatch, trip changes, cancellations and payment. On a holiday, your dispatcher can work from the trip sheets as they come in, or pick them up when the office opens. Every call is recorded and written out, so the recording and the transcript sit right with the trip sheet.