Can it answer only after hours, or only the calls my office misses?

Yes. When AI Chauffeur is set up for a company, it can answer 24/7, only after hours, or only the calls your office misses. You pick the coverage, and our team sets it up for your company before the line goes live.

That means your office keeps taking the calls it already takes. AI Chauffeur is built to back up your team on missed calls, daytime overflow, nights and weekends. If you want it on every call, it can do that too.

Here is how it works.

1. Pick your coverage. 24/7, only after hours, or only the calls your office misses.
2. Our team sets it up for your company: your name, your rates, your service area, every vehicle in your fleet, and who gets the trip sheet.
3. A call comes in that AI Chauffeur covers. It answers in your company name. Answers the call. Quotes your rates. Books the trip. It takes the whole reservation: airport, hourly, point to point, extra stops, meet and greet or curbside, sedan to 56-passenger coach.
4. It quotes from your rate sheet, by vehicle and time of day, in your service area. A trip your rates don't cover goes to your dispatcher to quote. It never makes up a price.
5. It reads every detail back to the customer and books it.
6. Right after the call, your dispatcher has the trip sheet, the recording and the transcript.

If a caller needs a person, it can put the caller through to your team, in the hours you set, when someone is free.

On a busy night or a slammed afternoon, more than one call can come in at once. AI Chauffeur answers many calls at the same time, whether 1 call or 100 calls hit at once, and each call gets its own trip sheet. The calls your office would have missed get answered and booked at your rates.

What stays with your team: your team handles dispatch, trip changes, cancellations and payment. Your dispatcher assigns the car and the chauffeur. AI Chauffeur takes the call your office can't get to and hands your dispatcher a booked trip instead of a voicemail.